Immediate assistance

We begin working on your case within 24 hours

Professionalism

We have extensive theoretical as well as practical experience

Availability

We provide services throughout the entire country

E-commerce lawyer - Comprehensive legal services for your online store

ecommerce.legal is comprised of experts in e-commerce law—lawyers, legal advisors, attorneys, data protection officers, patent attorneys, and other advisors—whose common goal is to provide professional, comprehensive services. We combine theoretical and practical knowledge of the legal aspects of e-commerce. Our client satisfaction is paramount to us.

Our services

In order to fully familiarize yourself with our offer, we encourage you to go to the "Services" tab. Below are some examples.

Legal audit of an online store


Your store must be professional and legally secured to stand out from the competition from the very beginning.

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Shop ready for 2025


The year 2025 brings many challenges for e-commerce. Is your store ready?

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Online store sales


Regardless of whether you plan to sell or buy an online store, you need to take care of a number of issues.

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Courses and training


Check out our legal training for business owners and employees, including returns, complaints, and expansion into foreign markets.

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GDPR audit


Do you think that because you have a privacy policy, you have met all your obligations under the GDPR?

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Foreign markets


Do you want to start a business in a foreign market or make sure you are running it correctly?

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compliance audit

Check the legal compliance of your e-commerce

Dynamic changes in the law mean that many online stores operate today without full control over legal risk. An audit allows for a preliminary assessment of the most important areas that need to be organised and indicates where to start.

Free audit

Answer a few short questions about your online store. Based on your answers, we will prepare an initial report identifying areas that require attention from the perspective of legal compliance, documentation, and e-commerce processes.

Ecommerce Compliance Systems - a permanent legal risk management system for e-commerce companies.

Dynamic changes in the law mean that many e-commerce companies do not have full control over legal risks – from marketing and promotion to international sales and EU regulations. We offer ongoing cooperation that allows for systematic legal risk management.

Choose a package

E-COMMERCE COMPLIANCE CORE

For e-commerce with 1-5 million revenue

For e-commerce businesses that want constant oversight of legal changes and ongoing support.

from PLN 2,400 / month

  •  Continuous monitoring of e-commerce regulatory risk
  •  Automatic adaptation of documentation to legal changes
  •  Standing advisory access (fair use) - advice, consultations, documents
  •  Bi-annual business legality review
  •  Substantive responses within 72 hours
Recommended for the Polish market

E-commerce Compliance System

For e-commerce with 5-20 million revenue

A continuous risk management system for growing e-commerce businesses.

from PLN 3,500 / month

  •  Everything from E-commerce Compliance Core
  •  E-commerce compliance strategy
  •  Ongoing advisory access (fair use) - advice, consultations, documents
  •  Quarterly Business Legality Review
  •  Substantive responses within 48 hours
Recommended for cross-border

System for Assessing E-commerce Growth Risk

For scaling e-commerce and cross-border

Risk management system for fast-growing companies and those conducting/planning cross-border expansion.

from PLN 6900 / month

  •  All from the E-commerce Compliance System
  •  Monthly Business Legality Review
  •  Verification of marketing campaigns
  •  Legal/compliance services for operations in EU markets
  •  Dedicated account manager
  •  Substantive responses within 24 hours

Strategic E-commerce Compliance Partner

For companies with revenues of PLN 40-100 million+

External legal and compliance department for e-commerce company boards.

Price determined individually
Cooperation model tailored to the organization's structure, sales scale, and level of regulatory risks.
  • All from E-commerce Growth Risk System
  • Monthly strategic meetings with the board of directors
  • Analysis of new business models
  • Crisis support
  • Dedicated caregivers
  • Prioritizing responses

The model of ongoing cooperation is based on the principle of fair use – a proportional intensity of support corresponding to the scale of the company's operations. In case of a significant expansion of the scope of support, the model can be adjusted.

Subscriptions do not include litigation, representation before authorities, or large implementation projects – such activities are carried out separately.

Summary of the selected package

E-COMMERCE COMPLIANCE CORE

For e-commerce businesses that want constant oversight of legal changes and ongoing support.

from PLN 2,400 / month

A trusted partner in the e-commerce industry

We support online stores in safely developing their businesses
400+
Trusted customers

Trusted e-commerce customers

7+
Years of experience

In e-commerce consulting

20+
Foreign markets

Markets where we provide legal services for e-shops

30+
Experts

Experts in Poland and on foreign markets

Our customers' opinions

Legal support tailored to your company

We wholeheartedly recommend working with ecommerce.legal, which provided comprehensive support in implementing the requirements arising from the GPSR Regulation. The team demonstrated an excellent understanding of the new product safety regulations and a practical approach to their implementation in the e-commerce business environment.

As part of our cooperation, lawyers from ecommerce.legal analyzed our obligations as a seller, prepared the necessary documentation, and helped adapt our sales and information processes to current legal requirements. The team's quick response deserves particular recognition – even though the regulations were new, the implementation was carried out efficiently and without unnecessary delays.

We also appreciate that the recommended solutions were tailored to the specifics of our industry and the way our company operates.

Milena Milka, Procurement Department Coordinator, Unitrailer sp. z o.o.

Legal services

The Ecommerce.legal team demonstrated a high level of substantive knowledge, excellent understanding of international law issues, and the ability to practically apply regulations in a business environment. The cooperation was professional, timely, and transparent, adhering to the highest standards of professional ethics.

We particularly value the firm's proactive approach, clear and precise communication, and its ability to efficiently identify legal risks and propose effective, commercially justified solutions. The firm is a reliable and trustworthy partner. We wholeheartedly recommend Ecommerce.legal as an experienced legal partner for projects related to international expansion and services for entities operating in foreign markets.

Karolina Piechocka, Head of Customer Care at lazienkaplus.pl S.A.

Ongoing support

The ecommerce.legal law firm is irreplaceable
partner for companies operating in e-commerce.

From the very first steps in the industry, he has been supporting us with his knowledge and
experience, ensuring full legal security.

We appreciate their quick responses, excellent availability and
specific, effective action.

Each case is treated comprehensively, and
The solutions presented are clear and adapted to the realities of online business.



Marek Opala,
E-commerce manager, Partner
Amper24

Safe expansion into foreign markets

Expanding into foreign markets is a big challenge, especially in terms of
legal aspects. Working with ecommerce.legal gave us the confidence that everything was taken care of down to the last detail. The law firm's team demonstrated
great understanding of the specifics of e-commerce and a specific approach to our needs.

We appreciate not only their knowledge but also their approach to clients. Thanks to them, we were able to focus on business development while having
assurance that all legal issues are under full control.

If someone is planning to expand abroad and is looking for a partner
a legal professional who knows his stuff – ecommerce.legal is a bull's eye!

Jakub Mokrzycki
Co-founder, Acus Med

Reliability and effectiveness

Cooperation with ecommerce.legal and Marcin Tomczak is for
real support for us at every stage of our activity.

We appreciate their quick responses, professional advice and
partnership approach to every matter.

Regardless of whether we need a quick opinion
contracts, or assistance with more complex legal issues related to e-commerce and running a company, we can always count on them
reliability and effectiveness.

Marcin is a professional and great to work with.
cooperates – always specifically, efficiently and to the point.

I definitely recommend it!


Bartłomiej Waluś - Head of Sales at Expandeco Polska

Proactive approach

Collaboration with a law firm is key support for every e-commerce entrepreneur. Excellent knowledge of the specifics of online sales and dynamic
legal changes and challenges related to domestic and foreign markets means I can fully trust their advice. The team stands out not only for its reliability and effectiveness, but also for its proactive approach – not only
He answers questions and also suggests the best solutions, helping to avoid potential risks. This professionalism translates into real business security and stability. I recommend him to anyone who wants to develop.
e-commerce on solid legal foundations

Patricia Rajska

Proprietress

Full Power

International cooperation

Ecommerce.legal is characterized by extensive knowledge, precision, and understanding of the specifics of the e-commerce industry. They are an exceptionally professional, timely, and committed team. They support us not only in drafting legal documents but also as a substantive partner in the Respect project. We appreciate their comprehensive approach – interface analysis, compliance with regulations in various countries, and attention to detail. They are a partner you can rely on in every legal aspect of e-commerce. I wholeheartedly recommend working with ecommerce.legal.



Monika Kosmowska

Business Development Specialist

Romania Express

Quick help

I highly recommend working with Marcin from ecommerce.legal. The entire process was incredibly smooth—communication was quick and to the point, and the entire service was completed very quickly, within the same week. Everything went smoothly, and Marcin's professionalism and expertise provide a complete sense of security when dealing with legal matters. I also appreciate his personalized approach and clear explanation of all issues. He is definitely a trustworthy specialist—I will definitely be using him again for future projects.

Paul Slomian
Owner

Bikes Feature

Our partners

They trusted us

How does it work?

Choose a package or contact us


Choose a package or contact us by phone or email, describing your case to us.

Get a response within 24 hours


Within 24 hours, we will respond to your inquiry and propose transparent terms of cooperation

Let us handle your case


After agreeing on the terms of cooperation, we will promptly take care of your case.

Advisory areas


Omnibus Directive


The Omnibus Directive introduces a number of new obligations for online stores. The most important ones concern pricing and the authenticity of reviews.



Website documents


A good online store must have documents tailored to its operations. We will prepare or adapt, among others, the terms and conditions and the privacy policy.


Complaints and returns


We will support you in the area of complaints and returns by adapting appropriate provisions on the Store’s website, and we will also assist in disputes with consumers.



E-commerce platforms


We provide comprehensive support not only to online stores, but also to sellers on e-commerce platforms.

Purchase path


We will thoroughly review the purchase path – it must meet many legal requirements, including containing appropriate checkboxes and references to documents on the store’s website.



E-commerce agreements


We will help with the analysis and negotiations with entities the store cooperates with – courier companies, marketing agencies, etc.


Transparency


We will ensure that information presented on the Store’s website, important from a legal perspective, is communicated to consumers in a transparent manner.



Brand protection


In today’s world, brand protection is a key issue. For our clients, we register trademarks while obtaining EU funding.

Key changes to e-commerce law

GDPR

MAY 25, 2018

As of 2018, every online store in must comply with GDPR. This means not only drafting a proper privacy policy, but also other documents, including a records of processing activities or a data protection policy.

JANUARY 1, 2021

Entrepreneur on consumer rights - Poland

At the beginning of 2021, some entrepreneurs in Poland were granted some of the rights enjoyed by consumers - for example, a sole trader who makes a purchase not related to his professional activity has the right of return and complaint.

EU Directives

JANUARY 1, 2023

The implementation of the Omnibus and other EU directives represents significant changes in the areas of promotions, reviews, complaints, services and digital goods, among others. New regulations have forced changes in the operations of every online store and the need to update documents.

FEBRUARY 17, 2024

Digital Services Act

A new EU regulation will take effect in February 2024, establishing a ban on dark patterns (deceptive interfaces) that can be used to induce users to make unwanted behavior or decisions. Restrictions on targeted ads based on profiling will be introduced as well.

Electronic Communications Law (EPL)

NOVEMBER 10, 2024

It regulates the electronic communications market in Poland, introducing new standards of transparency for telecommunications services and strengthening the protection of user privacy, especially in the field of data processing for marketing communications.

DECEMBER 13, 2024

General Product Safety Regulation (GPSR)

On December 13, 2024, the General Product Safety Regulation (GPR) came into force, aiming to raise safety standards for products available on the EU market. The regulations require detailed risk assessments and the implementation of post-market monitoring mechanisms for products. The new regulations also simplify recall procedures for unsafe products and increase the responsibility of producers and distributors.

European Accessibility Act (EAA)

JUNE 28, 2025

The European Accessibility Act aims to ensure better access to digital products and services for people with disabilities by requiring product and service providers to ensure their accessibility for people with disabilities. The provisions cover electronic devices, mobile applications, websites, as well as services such as transportation, banking, and e-commerce. The new regulations aim to eliminate barriers and promote inclusive access to technologies and services.

JUNE 28, 2025

European Accessibility Act (EAA)

The European Accessibility Act aims to ensure better access to digital products and services for people with disabilities by requiring product and service providers to ensure their accessibility for people with disabilities. The provisions cover electronic devices, mobile applications, websites, as well as services such as transportation, banking, and e-commerce. The new regulations aim to eliminate barriers and promote inclusive access to technologies and services.

FAQs

What sets you apart from the competition?

What information should I include in the email/contact form?

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News

Check out the latest information on the law in Poland.
RODO na nowo - czyli jak Digital Omnibus ma zamiar zmienić europejskie prawa o ochronie danych osobowych?
RODO

GDPR anew - how the Digital Omnibus intends to change European data protection laws?

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Digital Fairness Act a model biznesowy e-commerce - gdzie leży realne ryzyko dla sklepów internetowych?
DFA

Digital Fairness Act and the e-commerce business model - where do the real risks lie for online stores?

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Google analizuje regulaminy i wiarygodność sklepów. Czy Twój e-commerce przejdzie ten audyt?
google

Google analyzes terms and conditions and the credibility of online stores. Will your e-commerce pass this audit?

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