Immediate assistance
We begin working on your case within 24 hours
Professionalism
We have extensive theoretical as well as practical experience
Availability
We provide services throughout the entire country
E-commerce lawyer - Comprehensive legal services for your online store
ecommerce.legal is comprised of experts in e-commerce law—lawyers, legal advisors, attorneys, data protection officers, patent attorneys, and other advisors—whose common goal is to provide professional, comprehensive services. We combine theoretical and practical knowledge of the legal aspects of e-commerce. Our client satisfaction is paramount to us.
Our services
In order to fully familiarize yourself with our offer, we encourage you to go to the "Services" tab. Below are some examples.
Legal audit of an online store
Your store must be professional and legally secured to stand out from the competition from the very beginning.
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Shop ready for 2025
The year 2025 brings many challenges for e-commerce. Is your store ready?
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Online store sales
Regardless of whether you plan to sell or buy an online store, you need to take care of a number of issues.
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Courses and training
Check out our legal training for business owners and employees, including returns, complaints, and expansion into foreign markets.
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GDPR audit
Do you think that because you have a privacy policy, you have met all your obligations under the GDPR?
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Foreign markets
Do you want to start a business in a foreign market or make sure you are running it correctly?
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Legal platform for e-commerce
All legal documents for sales in the EU in one place.
If you sell in multiple markets or plan to expand internationally, ecommercelegal.io will help you organize and manage your legal documents in one place.
You don't think about what documents a given country requires.
You will receive a ready list of changes after legal updates.
You manage documentation for all markets from one panel.
You can generate legal documents for selected EU markets.
You will manage documentation for marketplaces and other channels.
The platform allows you to organize legal documentation independently. For more complex projects, international expansion, or large-scale operations, we invariably provide individual support from our lawyers.
compliance audit
Check the legal compliance of your e-commerce
Dynamic changes in the law mean that many online stores operate today without full control over legal risk. An audit allows for a preliminary assessment of the most important areas that need to be organised and indicates where to start.
Legal Compliance Audit
Completing the form takes about 3 minutes. After submitting your answers, we will get back to you with a free report.
A trusted partner in the e-commerce industry
Trusted e-commerce customers
In e-commerce consulting
Markets where we provide legal services for e-shops
Experts in Poland and on foreign markets
Ponad 100 firm, które wsparliśmy w ekspansji zagranicznej
E-commerce Support
ecommerce.legal is part of a larger group supporting companies selling online
The ecommerce.legal Group was established out of the need to provide comprehensive support for entrepreneurs who run and develop businesses in an environment of increasing legal, tax, and technological complexity.
We combine expertise in law, intellectual property, accounting, and e-commerce documentation, allowing our clients to benefit from the support of specialized teams within a single ecosystem.
Within the ecommerce.legal Group operate the ecommerce.legal team of lawyers, the ecommerce.tax accounting office, and the ecommercelegal.io platform. Together, we support companies in their day-to-day operations, organizing documentation, and securely developing online sales.
Law, intellectual property, taxes, accounting, and e-commerce documentation are closely intertwined. That's why we're creating a group of specialized brands that help entrepreneurs run and grow their businesses safely, systematically, and in compliance with current requirements.
Our brands
Three areas of support for e-commerce businesses
Our customers' opinions
How does it work?
Choose a package or contact us
Choose a package or contact us by phone or email, describing your case to us.
Get a response within 24 hours
Within 24 hours, we will respond to your inquiry and propose transparent terms of cooperation
Let us handle your case
After agreeing on the terms of cooperation, we will promptly take care of your case.
Advisory areas
Omnibus Directive
The Omnibus Directive introduces a number of new obligations for online stores. The most important ones concern pricing and the authenticity of reviews.
Website documents
A good online store must have documents tailored to its operations. We will prepare or adapt, among others, the terms and conditions and the privacy policy.
Complaints and returns
We will support you in the area of complaints and returns by adapting appropriate provisions on the Store’s website, and we will also assist in disputes with consumers.
E-commerce platforms
We provide comprehensive support not only to online stores, but also to sellers on e-commerce platforms.
Purchase path
We will thoroughly review the purchase path – it must meet many legal requirements, including containing appropriate checkboxes and references to documents on the store’s website.
E-commerce agreements
We will help with the analysis and negotiations with entities the store cooperates with – courier companies, marketing agencies, etc.
Transparency
We will ensure that information presented on the Store’s website, important from a legal perspective, is communicated to consumers in a transparent manner.
Brand protection
In today’s world, brand protection is a key issue. For our clients, we register trademarks while obtaining EU funding.
Key changes to e-commerce law
GDPR
As of 2018, every online store in must comply with GDPR. This means not only drafting a proper privacy policy, but also other documents, including a records of processing activities or a data protection policy.
Entrepreneur on consumer rights - Poland
At the beginning of 2021, some entrepreneurs in Poland were granted some of the rights enjoyed by consumers - for example, a sole trader who makes a purchase not related to his professional activity has the right of return and complaint.
EU Directives
The implementation of the Omnibus and other EU directives represents significant changes in the areas of promotions, reviews, complaints, services and digital goods, among others. New regulations have forced changes in the operations of every online store and the need to update documents.
Digital Services Act
A new EU regulation will take effect in February 2024, establishing a ban on dark patterns (deceptive interfaces) that can be used to induce users to make unwanted behavior or decisions. Restrictions on targeted ads based on profiling will be introduced as well.
Electronic Communications Law (EPL)
It regulates the electronic communications market in Poland, introducing new standards of transparency for telecommunications services and strengthening the protection of user privacy, especially in the field of data processing for marketing communications.
General Product Safety Regulation (GPSR)
On December 13, 2024, the General Product Safety Regulation (GPR) came into force, aiming to raise safety standards for products available on the EU market. The regulations require detailed risk assessments and the implementation of post-market monitoring mechanisms for products. The new regulations also simplify recall procedures for unsafe products and increase the responsibility of producers and distributors.
European Accessibility Act (EAA)
The European Accessibility Act aims to ensure better access to digital products and services for people with disabilities by requiring product and service providers to ensure their accessibility for people with disabilities. The provisions cover electronic devices, mobile applications, websites, as well as services such as transportation, banking, and e-commerce. The new regulations aim to eliminate barriers and promote inclusive access to technologies and services.
European Accessibility Act (EAA)
The European Accessibility Act aims to ensure better access to digital products and services for people with disabilities by requiring product and service providers to ensure their accessibility for people with disabilities. The provisions cover electronic devices, mobile applications, websites, as well as services such as transportation, banking, and e-commerce. The new regulations aim to eliminate barriers and promote inclusive access to technologies and services.
FAQs
What sets you apart from the competition?
We have not only theoretical but also practical knowledge of e-commerce, gained from our team's experience. We are open, communicative, and focused on efficient cooperation with our clients.
What information should I include in the email/contact form?
Please provide the name of the store and describe the problem.
How can I contact you? How quickly do you respond to emails?
All contact details are provided in the “Contact” tab. You can also use the contact form. We always respond within 24 hours.