Immediate assistance
We begin working on your case within 24 hours
Professionalism
We have extensive theoretical as well as practical experience
Availability
We provide services throughout the entire country
E-commerce lawyer - Comprehensive legal services for your online store
ecommerce.legal is comprised of experts in e-commerce law—lawyers, legal advisors, attorneys, data protection officers, patent attorneys, and other advisors—whose common goal is to provide professional, comprehensive services. We combine theoretical and practical knowledge of the legal aspects of e-commerce. Our client satisfaction is paramount to us.
Our services
In order to fully familiarize yourself with our offer, we encourage you to go to the "Services" tab. Below are some examples.
Legal audit of an online store
Your store must be professional and legally secured to stand out from the competition from the very beginning.
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Shop ready for 2025
The year 2025 brings many challenges for e-commerce. Is your store ready?
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Online store sales
Regardless of whether you plan to sell or buy an online store, you need to take care of a number of issues.
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Courses and training
Check out our legal training for business owners and employees, including returns, complaints, and expansion into foreign markets.
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GDPR audit
Do you think that because you have a privacy policy, you have met all your obligations under the GDPR?
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Foreign markets
Do you want to start a business in a foreign market or make sure you are running it correctly?
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compliance audit
Check the legal compliance of your e-commerce
Dynamic changes in the law mean that many online stores operate today without full control over legal risk. An audit allows for a preliminary assessment of the most important areas that need to be organised and indicates where to start.
Legal Compliance Audit
Completing the form takes about 3 minutes. After submitting your answers, we will get back to you with a free report.
Ecommerce Compliance Systems - a permanent legal risk management system for e-commerce companies.
Dynamic changes in the law mean that many e-commerce companies do not have full control over legal risks – from marketing and promotion to international sales and EU regulations. We offer ongoing cooperation that allows for systematic legal risk management.
Choose a package
Strategic E-commerce Compliance Partner
For companies with revenues of PLN 40-100 million+
External legal and compliance department for e-commerce company boards.
- All from E-commerce Growth Risk System
- Monthly strategic meetings with the board of directors
- Analysis of new business models
- Crisis support
- Dedicated caregivers
- Prioritizing responses
The model of ongoing cooperation is based on the principle of fair use – a proportional intensity of support corresponding to the scale of the company's operations. In case of a significant expansion of the scope of support, the model can be adjusted.
Subscriptions do not include litigation, representation before authorities, or large implementation projects – such activities are carried out separately.
Summary of the selected package
E-COMMERCE COMPLIANCE CORE
For e-commerce businesses that want constant oversight of legal changes and ongoing support.
from PLN 2,400 / month
A trusted partner in the e-commerce industry
Trusted e-commerce customers
In e-commerce consulting
Markets where we provide legal services for e-shops
Experts in Poland and on foreign markets
Our customers' opinions
Our partners
They trusted us
How does it work?
Choose a package or contact us
Choose a package or contact us by phone or email, describing your case to us.
Get a response within 24 hours
Within 24 hours, we will respond to your inquiry and propose transparent terms of cooperation
Let us handle your case
After agreeing on the terms of cooperation, we will promptly take care of your case.
Advisory areas
Omnibus Directive
The Omnibus Directive introduces a number of new obligations for online stores. The most important ones concern pricing and the authenticity of reviews.
Website documents
A good online store must have documents tailored to its operations. We will prepare or adapt, among others, the terms and conditions and the privacy policy.
Complaints and returns
We will support you in the area of complaints and returns by adapting appropriate provisions on the Store’s website, and we will also assist in disputes with consumers.
E-commerce platforms
We provide comprehensive support not only to online stores, but also to sellers on e-commerce platforms.
Purchase path
We will thoroughly review the purchase path – it must meet many legal requirements, including containing appropriate checkboxes and references to documents on the store’s website.
E-commerce agreements
We will help with the analysis and negotiations with entities the store cooperates with – courier companies, marketing agencies, etc.
Transparency
We will ensure that information presented on the Store’s website, important from a legal perspective, is communicated to consumers in a transparent manner.
Brand protection
In today’s world, brand protection is a key issue. For our clients, we register trademarks while obtaining EU funding.
Key changes to e-commerce law
GDPR
As of 2018, every online store in must comply with GDPR. This means not only drafting a proper privacy policy, but also other documents, including a records of processing activities or a data protection policy.
Entrepreneur on consumer rights - Poland
At the beginning of 2021, some entrepreneurs in Poland were granted some of the rights enjoyed by consumers - for example, a sole trader who makes a purchase not related to his professional activity has the right of return and complaint.
EU Directives
The implementation of the Omnibus and other EU directives represents significant changes in the areas of promotions, reviews, complaints, services and digital goods, among others. New regulations have forced changes in the operations of every online store and the need to update documents.
Digital Services Act
A new EU regulation will take effect in February 2024, establishing a ban on dark patterns (deceptive interfaces) that can be used to induce users to make unwanted behavior or decisions. Restrictions on targeted ads based on profiling will be introduced as well.
Electronic Communications Law (EPL)
It regulates the electronic communications market in Poland, introducing new standards of transparency for telecommunications services and strengthening the protection of user privacy, especially in the field of data processing for marketing communications.
General Product Safety Regulation (GPSR)
On December 13, 2024, the General Product Safety Regulation (GPR) came into force, aiming to raise safety standards for products available on the EU market. The regulations require detailed risk assessments and the implementation of post-market monitoring mechanisms for products. The new regulations also simplify recall procedures for unsafe products and increase the responsibility of producers and distributors.
European Accessibility Act (EAA)
The European Accessibility Act aims to ensure better access to digital products and services for people with disabilities by requiring product and service providers to ensure their accessibility for people with disabilities. The provisions cover electronic devices, mobile applications, websites, as well as services such as transportation, banking, and e-commerce. The new regulations aim to eliminate barriers and promote inclusive access to technologies and services.
European Accessibility Act (EAA)
The European Accessibility Act aims to ensure better access to digital products and services for people with disabilities by requiring product and service providers to ensure their accessibility for people with disabilities. The provisions cover electronic devices, mobile applications, websites, as well as services such as transportation, banking, and e-commerce. The new regulations aim to eliminate barriers and promote inclusive access to technologies and services.
FAQs
What sets you apart from the competition?
We have not only theoretical but also practical knowledge of e-commerce, gained from our team's experience. We are open, communicative, and focused on efficient cooperation with our clients.
What information should I include in the email/contact form?
Please provide the name of the store and describe the problem.
How can I contact you? How quickly do you respond to emails?
All contact details are provided in the “Contact” tab. You can also use the contact form. We always respond within 24 hours.