Ongoing cooperation - FAQ

FAQ – Ecommerce Compliance Systems

What are Ecommerce Compliance Systems?

Ecommerce Compliance Systems are a model for continuous legal risk management for e-commerce companies.

Instead of one-off legal projects or sporadic consultations, e-commerce companies need systematic oversight of legal compliance, as regulations regarding online sales, marketing, promotion, and personal data change very dynamically.

Our systems include, among others:

  • monitoring changes in Polish and EU law

  • ongoing consultative support

  • updating legal documentation

  • periodic business legality reviews

  • analysis of legal risks related to marketing, sales, and international expansion

Thanks to this, companies can manage legal risk continuously, rather than reactively.

How does a compliance system differ from standard legal services?

Standard legal services usually involve reacting to specific problems – preparing a document, consulting, or analyzing a single case.

Ecommerce Compliance Systems are proactive legal risk management.

This means that:

  • we monitor changes in law and inform about their impact on your business

  • we recommend actions before a problem arises

  • we update documentation when regulations change

  • we regularly analyze the compliance of your sales model with the law

Thanks to this, e-commerce companies do not have to constantly wonder whether their actions comply with regulations.

For which companies are the individual systems intended?

Our systems are designed for different stages of e-commerce development.

Ecommerce Compliance Core
for e-commerce companies with revenues of approx. PLN 1-5 million per year, who want continuous oversight of legal changes and ongoing legal support.

Ecommerce Compliance System
for developing e-commerce businesses with revenues of approx. PLN 5-20 million, who need a more advanced legal risk management system and regular compliance reviews.

E-commerce Growth Risk System
for dynamically growing companies, operating cross-border or using marketplaces, where legal risks are more complex.

Strategic E-commerce Compliance Partner
for large e-commerce organizations (40M+), who need an external strategic partner in the area of law and compliance.

Does the subscription include the preparation of legal documents?

Yes.

As part of the compliance system, we provide, among others:

  • updating regulations and policies

  • adapting documentation to legal changes

  • support for new projects or changes in the business model

The scope of specific actions depends on the chosen system.

How does using the system work in practice?

In practice, cooperation includes several elements:

  1. ongoing legal consultations regarding your e-commerce activities

  2. monitoring legal changes that may affect your business

  3. recommendations for actions minimizing legal risk

  4. updating documentation when regulations or the sales model change

  5. periodic compliance reviews that allow assessing the level of risk in your company

Thanks to this, e-commerce companies have constant support in legal risk management.

Does the system also cover international sales?

Yes – especially within the E-commerce Growth Risk System and Strategic Compliance Partner.

In these cooperation models, we support, among others:

  • sales in EU markets

  • analysis of legal requirements in different countries

  • issues related to marketplaces

  • marketing and promotions in international sales

How quickly will I receive a response to legal questions?

Response time depends on the chosen system:

  • Core – up to 72 hours

  • Compliance System – up to 48 hours

  • Growth Risk System – up to 24 hours

  • Strategic e-commerce Compliance Partner - immediately

In higher-level systems, we also provide a dedicated account manager.

Does the compliance system replace an in-house legal department?

In many e-commerce companies, yes.

Our systems can function as:

  • an external legal/compliance department, or

  • support for an existing legal department.

The cooperation model is tailored to the scale of the company's operations.

How to start cooperation?

Cooperation usually begins with:

  1. a brief diagnostic conversation

  2. analysis of the e-commerce business model

  3. matching the appropriate compliance system

Based on this, we recommend the most suitable cooperation model.

Can I change the system during cooperation?

Yes.

As e-commerce companies grow, they often transition from:

Compliance Core → Compliance System → Growth Risk System --> Strategic e-commerce Compliance Partner

This ensures that the legal risk management system evolves with the business.